Contact Us – Boom
Write to the boomkasino.fi editorial team
We're here to answer questions about the content on this site – anything related to our reviews, guides, or the information we publish about Boom and responsible gambling. If you've spotted something that doesn't look right, or you'd like to suggest a topic we haven't covered yet, drop us a line at [email protected]. We aim to respond within 48 hours on weekdays.
Questions about your Boom account
We're an independent information portal – we don't operate the casino, and we have no access to player accounts, deposits, withdrawals, bonuses, or technical systems. That means we can't help with registration issues, payment queries, bonus eligibility, or anything that requires looking into your account directly.
For those questions, you'll need to reach Boom's own support team. The operator offers Live Chat between 09:00 and 00:00, seven days a week, and email support at the address published on its platform. Those channels connect you to the people who can actually pull up your account and sort things out.
Why this distinction matters
Think of us as a library – we collect, organise and explain information about Boom, but we're not part of the operator's business. That separation keeps our reviews independent, but it also means the tools we have are limited to what's public. Anything behind the login screen is handled by Boom directly, not by us.
Support for problem gambling
If gambling has stopped being fun, or if you're worried about someone else, confidential help is available through GamCare at gamcare.org.uk or the National Gambling Helpline on 0808 8020 133 (free, 24/7). BeGambleAware (begambleaware.org) and GamStop (gamstop.co.uk) offer additional resources and self-exclusion tools. This site is intended for adults aged 18 and over (18+).
This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.
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